Terms & Conditions

नियम एवं शर्तें / Terms and Conditions

1. Introduction

Welcome to Pitra Dham App. By accessing or using this application, you agree to be bound by these Terms and Conditions. This platform is designed to provide a structured and organized system for users to participate in spiritual services and submit their requests ("Arji") efficiently.

2. User Registration

Users can register on the platform using basic information such as name, mobile number, email address, and password. No device permissions are required to use the application.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities performed under their account.

3. Subscription & Token System

To access core features of the platform, users are required to purchase a subscription plan. Each subscription includes a defined number of tokens valid for a specific duration.

  • Each Arji submission requires one token.
  • Tokens are valid only within the subscription period.
  • Unused tokens expire after the validity period.
  • Users can purchase or renew subscriptions at any time.

This system is implemented to ensure fair usage and to avoid overcrowding, unnecessary waiting, and travel inconvenience for devotees.

4. Purpose of the Platform

The platform is designed to manage the flow of requests in a structured manner so that users can avoid unnecessary travel, waiting time, and conflicts due to high crowd volume.

5. Payments & Billing

All subscription payments are processed through secure third-party payment gateways. By making a payment, you agree to the pricing, plan validity, and token allocation associated with the selected subscription.

  • All payments are final and non-transferable.
  • Subscription benefits are linked only to the registered user account.
  • Payment gateway providers may have their own terms and conditions.

6. Use of Funds

All funds collected through subscriptions are used solely for temple management, operational improvements, and enhancement of facilities for devotees.

7. Service Disclaimer

The platform provides a structured system for submitting requests but does not guarantee immediate or confirmed service fulfillment. All services are subject to availability and management discretion.

8. User Conduct

Users agree not to misuse the platform, provide false information, or engage in activities that disrupt the system or affect other users.

9. Platform Availability

We strive to keep the platform available at all times; however, we do not guarantee uninterrupted access due to maintenance, technical issues, or unforeseen circumstances.

10. Limitation of Liability

Pitra Dham App shall not be held responsible for any indirect losses, travel costs, or inconvenience caused due to delays, system limitations, or user misunderstanding of the process.

11. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

12. Contact

For any questions or concerns regarding these Terms, users can contact us through the official contact details provided in the application.