Privacy Policy

गोपनीयता नीति / Privacy Policy

1. Introduction

Pitra Dham App is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

  • Name
  • Mobile Number
  • Email Address
  • Account Login Details
  • Subscription and transaction information
  • Basic device and usage data

3. How We Use Your Information

  • To create and manage user accounts
  • To process subscriptions and allocate tokens
  • To manage Arji submissions
  • To provide support and communication
  • To improve app functionality and user experience

4. Payment Information

We do not store sensitive payment details such as card numbers or UPI credentials. All transactions are securely processed through trusted third-party payment gateways.

5. Data Sharing

We do not sell or misuse user data. Information may be shared only in the following cases:

  • With payment gateways for transaction processing
  • With legal authorities when required by law
  • For internal operational and service management purposes

6. Data Security

We implement reasonable security measures to protect user data. However, no system can guarantee complete security over the internet.

7. Cookies & Analytics

The application may use cookies and analytics tools to improve user experience and monitor system performance.

8. User Rights

Users have the right to request access, correction, or deletion of their personal data, subject to legal and operational requirements.

9. Third-Party Services

The app may integrate third-party services such as payment gateways or maps. These services operate under their own privacy policies.

10. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the app indicates acceptance of the updated policy.

11. Contact Us

For any privacy-related queries, users can contact us through the official contact details provided in the application.